Eligibility Requirements: Age restrictions, driver’s license requirements, and any additional criteria for renting a car.
Rental Period: Explanation of rental durations, extensions, and return policies.
Payment Terms: Accepted payment methods, payment schedules, deposits, and late fees.
Insurance and Liability: Information on mandatory insurance, additional coverage options, and the renter’s responsibilities for damages.
Fuel Policy: Fuel refill requirements and options for pre-paid fuel.
Mileage Limits: Explanation of mileage limitations and fees for exceeding the limits.
Vehicle Use Restrictions: Prohibited uses (e.g., off-road driving, subleasing) and restrictions on cross-border travel.
Breakdown and Roadside Assistance: Procedures for handling breakdowns and the availability of 24/7 assistance.
Cancellation and Refund Policy: Conditions for cancellation, refund eligibility, and any associated fees.